The “Briarlea” five step process

Initial Contact

After enquiry is received from a prospective client a free no obligation appointment is arranged for one of our designers to visit your property. It is preferable if all interested parties are available at this stage.

Home visit / Design Stage

On visiting your property, a discussion will take place between yourself and our designer to ascertain what you are hoping to achieve and your ideal finished look. The designer will carefully measure up the area in question and will design an ideal look based upon your discussion and along with products selected by yourself. If possible at this time a costing will be made available however a detailed written quotation will be sent to your home within five days of home visit. Nb: A detailed CAD drawing is available – project dependent.

Acceptance of intended works

Once you receive your written quotation you may be happy to accept the works and book your project in. Or perhaps you may have a few queries or changes you wish to make. This can be organised by ringing our office open seven days for piece of mind on (01555) 861200. These changes and agreed project will take place and an allocated start date will be given. Relevant paperwork will be sent accordingly along with copies of drawings.

Job Installation

The dig out team will arrive at your property between 8.30 – 9am (traffic dependent) The squad leader will introduce himself and his team and will work to the scaled drawing given to them in relation to your project. Once the dig out is complete the installation team will arrive to install the design agreed with yourself and our designer. Again the squad leader will make himself known along with his team. He will also check your job every morning to ensure all works go smoothly. The landscape designer who you met initially will also pop in to oversee that all is being carried out correctly. They will liaise with you at all times giving you complete piece of mind.

Completion

Upon completion we do prefer if possible that you are available to walk over your completed job with our squad leader and make sure everything is done to your satisfaction. You can then happily sit back and enjoy your newly completed project for years to come!